Client Satisfaction and Evaluation Form

Please select rating - 1 being Poor to 5 being Excellent

Did we discuss the details and scope of the project to your satisfaction?

Did we understand the details and scope of your project?

Did we schedule your project to meet your needs?

Were we setup properly to do your testing?

Did our lab technicians inspire confidence that your testing requirement would be met?

Was our laboratory staff organized?

Did our staff offer useful guidance throughout the test process?

Was our office staff organized?

Were the testing documents organized?

Was the testing completed in a timely manner?

Do you feel that our communication with you was satisfactory?

Were our reports completed and submitted to you in a timely manner?

Was the value of our services inline with the cost associated?

Did we exhibit a professional attitude throughout the process?

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